Privacy Policy
myFUJIFILM
PRIVACY POLICY
Welcome to myFUJIFILM
We at FUJIFILM are pleased that you are visiting our myFUJIFILM website and thank you for your interest in our products and services. It is important to us that your privacy is protected whilst using our website. We may collect, process and use personal data on our website at myFUJIFILM.co.uk in accordance with the applicable data protection laws, including in particular the UK General Data Protection Regulation (UK GDPR), tailored by the Data Protection Act 2018.
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Controller
The data controller in relation to any personal data that is collected through our website is
FUJIFILM UK Limited (“FUJIFILM“)
Fujifilm House
Whitbread Way
Bedford
MK42 0ZE
Email: myfujifilm_uk@fujifilm.com
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Collection And Processing Of Personal Data
In principle, you can visit and use our website without telling us who you are. We do not require any registration. Without further information from you we only collect and process certain technical information via ‘necessary’ and ‘analytical’ cookies (for more information see the Use of Cookies and Tracking Technology section of this Privacy Policy). These include the name of your Internet Service Provider, the webpage from which you came to us, your IP address, cookie consent status and the pages that you visit on our website. This information is only used for purposes of provision of our website. This data is also analysed for statistical purposes whereby you remain anonymous as an individual user. Unless you use personalised services on our website, no other cookies are deployed.
Personal data is only collected on our website if you provide us with this information.
When using our website you may create an account. We collect and process the information that is required when you create an account. This may include first and last name, address, phone number, email address, password, images and, only if specifically requested by you to be included in or on a photo product, personal life data (e.g. date of birth, age, sex, nationality).
We process the personal data based on your consent, for the performance of a contract or as necessary for the purposes of our legitimate interests, including for responding to your enquiries, ensuring that your photo product is correctly produced and delivered and to customize and improve our web offerings, products and services in accordance with your preferences (Art. 6 (1) (a), (b) and (f) UK GDPR).
Furthermore in connection with personalised services, we are entitled to process and use that personal data for advertising and market research purposes or for personalised provision of services if you have given your consent. If you give your consent the information accessed by you whilst visiting our website or creating an account on our website can be stored in a user profile in order to be able to offer you information specifically personalised for you (e.g. in the form of a newsletter or other marketing communication). You can withdraw your consent at any time with effect for the future.
If you use personalised services such as ordering a product using our website we will use your personal data required for the provision of the services and thereafter for as long as required or permitted under applicable laws. We share your data with affiliated FUJIFILM companies if this is necessary to respond to your enquiries or if necessary for the provision of the services.
We may use vendors and/or service providers to assist us with the provision of some of our services to you. All such third parties are subject to strict contractual obligations to comply with our instructions and applicable data protection laws as our processor.
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Use Of Our Website
We collect personal data that you provide to us when contacting us or when registering for a customer account in connection with the use of our website when ordering products. The type of data we collect is obvious from the data input fields and upload features used on our website. Depending on the specific interface, upload features can require your consent and can contain links to other websites. We indicate for relevant fields and file types whether the information is voluntary or is required to use our services.
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Ordering products
When you order a product, we may collect also data on the goods you have selected, corresponding price information, picture files, information on gift options, third parties’ address information for delivery and shipping, any vouchers you might use, your billing address, and the selected method of payment. In connection with the fulfilment of orders we collect in particular information regarding payment, delivery and returns.
We use the information provided by you when ordering through our website to ensure that your photo product is correctly produced and delivered and to respond to other enquiries. After complete fulfilment of the contract for your order, your data will be stored until expiry of the statutory retention periods under applicable tax and trade laws.
Your personal data will only be used for other purposes if you have given your consent to the use of your personal data, if we are authorised or required to use your personal data for regulatory purposes, or if we reserved the right to use your personal data in accordance with applicable laws and as further described below.
We employ third parties to produce certain goods ordered through our website and transfer data necessary for any such product to the relevant third party. Such third parties will be subject to strict contractual obligations to comply with our instructions and applicable data protection laws as our processor. We also transfer certain of your data to the carrier chosen for delivery to the extent necessary for delivery of goods to you or to the third party designated by you.
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Customer Account
When you register for a myFUJIFILM customer account on our website we usually collect name, phone number, e-mail address and password.
To receive our newsletters or other marketing communications, you must enter your e-mail address; we also collect and use information regarding your newsletter/other marketing communication confirmation and the use of our information services. We might also collect information about the quality and success of our e-mail marketing (e.g. by analysing the opening or click rates of our e-mails). In order to provide you with personalised offers and information, we might use your interactions with us (e.g. your purchase history (if any)) to analyse which offers could be of interest for you. In connection with our customer services we might collect and use further information regarding your enquiries you might have and our handling thereof, including any related correspondence.
If you have created a customer account, we store your data for each customer account for as long as you maintain that customer account. You may have any of your customer accounts deleted at any time; please send us a message to myfujifilm_uk@fujifilm.com.
In the event of deletion of any such customer account, we store the relevant data only to the extent necessary to fulfil a contract or to the extent permitted or required by law.
With your customer account, you can administer your contact data and view your current and past orders (as applicable). Please treat your access data as confidential and do not share any of your passwords with any third parties. We are not liable for any abuse of your passwords, unless caused by us. As long as you do not sign out you will stay logged in on our website. This allows you to use our website and the various functions without having to log in again. If you wish to change your personal information or place an order, you will be asked to enter your password again. Please close any web browser you used to login (desktop or mobile) at the end of the session, especially if a third party can have access to your computer or mobile device,. If you become aware of, or if you suspect that a third party has obtained unauthorized access to your access data or used your account, please change your passwords without undue delay and inform us by e-mail.
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Data transfer to perform a contract
For the performance of our contractual obligations, we may employ a third party to produce the ordered goods or services on our behalf and transfer data necessary for any such product or service to the third party. Such third party will be subject to strict contractual obligations to comply with our instructions and applicable data protection laws as our processor. We also transfer certain of your data to the carrier chosen for delivery to the extent necessary for delivery of goods to you or to the third party designated by you.
When using our websites to order goods and/or services and depending on the payment service selected during the ordering process, we will also transfer certain of your personal data to the provider of such payment service (“Payment Provider”) to the extent necessary for payment processing.
Where you elect to pay by credit card/debit card we use a third party payment service provider in order to take your payment details and provide access to your payment service. Our third party payment service provider will be subject to strict contractual obligations to comply with our instructions and applicable data protection laws as our processor. We will transfer certain of your personal data to our third party payment service provider and they will use that information and the payment details you provide in dealing with the provider of the payment service selected (Payment Provider) to the extent necessary for payment processing. We will not have any access to the payment details you provide to our third party payment service provider or to the Payment Provider. The Payment Provider may collect certain other data, in particular if you create or have created an account with the Payment Provider. In such case, you might have to register or log in with your access data or your account with the Payment Provider during the ordering process. We will not have any access to your account with the Payment Provider or the respective login data. For the processing of the payments the respective terms and conditions of the Payment Provider and the privacy policy of the Payment Provider will apply.
Credit check and scoring
We do not perform a credit check ourselves and do not use any own credit scoring. However, credit checks and scoring can be performed by the Payment Provider selected during the ordering process. For the processing of the payments the respective contractual terms of the Payment Provider and their data protection terms apply.
Transfer To Authorities
Any transfer of your personal data to authorities will only occur in accordance with mandatory laws.
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Newsletter And Advertisement
Data usage when registering for e-mail newsletters
If you subscribe to our newsletters or to receive other marketing communications, we will use the personal data necessary or separately provided by you to send you our e-mail newsletter or other marketing communication as agreed. You can withdraw your consent and unsubscribe from the newsletter or other marketing communication at any time either by sending a message to us or via a dedicated unsubscribe link in the newsletter or other marketing communication without incurring any cost other than the transmission costs you incur with your own provider according to your usual rate.
Use of data for postal advertising and your right to object
We can be entitled by applicable laws to store your first and last name, postal address and, if applicable, your title and academic degree and use it for advertising to you, in particular for sending offers and information about our goods and services by postal services. You can object to this use of your data at any time for the future by sending a message to us, without incurring any cost other than the transmission costs you incur with your own provider according to your usual rate.
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Use of Cookies and Tracking Technology
Our website uses “cookies” or similar technologies (analysis programs). Cookies are text files that are sent by a website to your browser in order to store information on your device. Whenever the website is accessed, the information contained in the cookie is read by the website.
We distinguish between strictly necessary cookies, which are required for the proper functioning of our website, and other cookies. Strictly necessary cookies do not require your consent. For other cookies we request your consent before placing them on your device. You can use our website only after confirming your cookie settings.
When you first visit our websites a pop-up window is shown with our Cookie Consent Manager. If you click on the button “Cookie Settings” you will be directed to the Privacy Preference Center. The Privacy Preference Center also displays a cookie list where you can find details about the cookies and the purposes they are used for. In the Privacy Preference Center you can enable or disable the use of cookies with the toggle switch. Please note that if you do not accept cookies, you may not be able to use certain features of our website as intended.
You may change your cookie preferences anytime in the Privacy Preference Center by clicking on the following button:
You can also deactivate the use of / delete cookies via your browser settings at any time. Please note that in this case you may not be able to make full use of the complete range of functions offered by our website.
Social media plug-ins
Our website offers Facebook, Twitter and Instagram social media plugins to enable logins for access to your images. We do not capture or store these personal social media login credentials.
If you access your images on Google Photo your data used may include:
- Information about the apps, browsers and devices you use to access their services;
- Information about your activity whilst using the service;
- Information about your location;
Please refer to the Google Privacy Policy
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Data Security
At FUJIFILM we take adequate technical and organizational security measures in order to protect your personal data from being misused and to prevent the loss of your data. Your personal data is saved in a secure operating environment that is not accessible to the public. All personal data provided by you in the course of registration or use of personalised services will be transferred in encrypted form in order to prevent misuse of the data by any third party.
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Transfer, Export And Processing Of The Data Outside The UK
Use by us of FUJIFILM group companies or other third parties to assist us in providing goods and/or services to you may mean that your personal information is processed outside of the UK. If your personal information is processed in a country that provides a lower standard of legal protection for your personal information than is required under the UK GDPR, we will ensure that, in our contractual arrangements with such FUJIFILM group companies or other third parties, your privacy rights are adequately protected by appropriate safeguards, for example, through the use of standard contractual clauses approved by the UK authorities for this purpose.
Other than described herein, no transfer will take place to third parties outside the FUJIFILM Group. Personal data of users from outside the UK can be transferred to affiliates of FUJIFILM or distributors outside the UK that are responsible for the relevant product or service category and region.
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External Links
Our website can contain links to other websites. Please be aware that FUJIFILM is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personal data. This privacy policy applies solely to information collected by our website.
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Further Information And Contacts, Information, Corrections, Blocking And Deletion.
You can contact our Data Protection Officer using the following contact information:
FUJIFILM UK Limited, Data Protection Officer, St Martins Business Centre, St Martins Way, Bedford, Bedfordshire MK42 0LF; E-Mail: DPO_UK@fujifilm.com.
You have the right to request from us access to and rectification or erasure of personal data or to restrict processing of your personal data or to object to such processing as well as exercising your right to data portability in accordance with the UK GDPR and applicable laws. Please contact the address given above by email or by mail.
You have the right to lodge a complaint with a competent supervisory authority in accordance with the UK GDPR and applicable laws if you consider that the processing of personal data relating to you infringes the UK GDPR. For this purpose in the UK, you can contact in particular the Information Commissioner’s Office.
FUJIFILM reserves the right to change, amend, or update this privacy policy. If we do decide to change our privacy policy, we will post the revised privacy policy. On return visits to our website, please remember to review the privacy policy for any changes, since continued use of our website after any posted revision indicates your consent to our use of your information in accordance with the changed, amended, or updated privacy policy.
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